Server & dashboard help
Open your secure dashboard to check the selected server, permissions and current feature configuration before requesting help.
Open dashboardWe are here to help
Talk to the people building CharmBot.
Get help with a server, report an issue, suggest an integration or share what your community needs next.
Community support
Join the CharmBot community for product announcements, setup help, feedback and conversations with other server owners.
Join the support serverEmail the team
Use email for security concerns, partnerships, integration requests or anything that should not be discussed publicly.
post@charmcaststudios.comHelp us help you safely.
Include the affected server name, feature and approximate time. Do not send bot tokens, OAuth secrets, passwords, recovery codes or private message content.
For permission issues, include the role or channel name rather than screenshots containing unrelated member information. Security reports should be sent privately by email.