Delete what you no longer need.

Select Log out in the dashboard. CharmBot deletes the active encrypted server-side session and clears its browser cookies. Sessions also expire automatically one hour after login.

In Discord, run /profile reset:true to remove your custom community profile presentation. Run /birthday remove to remove your saved birthday from that server.

Ask a server administrator to reset other server-managed records, such as experience points, economy balances, suggestions or moderation information. Some safety and audit records may need to be retained when there is a legitimate security or legal reason.

Run /arcade delete-data confirm:true in Discord to remove your retained Arcade play, ledger, daily usage and audit history for that server and reset the balance and lifetime counters. CharmBot retains only the minimum server and user binding, current-day claim marker and active self-exclusion needed to prevent repeated free grants or bypassing a safety lock. Arcade history also expires automatically after 90 days.

Run /persona export for a private, cursor-paginated copy of your plural and roleplay profiles, saved picture bytes, preferences and retained delivery records. Run /persona delete-data confirm:true to remove your profiles, pictures, server overrides and ordinary preferences. Active staff safety blocks remain until server staff removes them, and minimum actor attribution for already-posted proxy messages remains until that server's 7 to 90 day retention period ends.

A server owner or authorized administrator can remove CharmBot from the Discord server. After Discord confirms the removal, CharmBot deletes the server record and associated server-scoped feature data.

Subscription, payment event and redeemed access records are stored separately from the server configuration. Minimal records may be retained to preserve an entitlement after reinstall, prevent fraud, support accounting or meet legal obligations. Use the private request process below if those records also need to be reviewed.

For an additional deletion request, email post@charmcaststudios.com. Send your Discord user ID and the affected server ID. Do not send your bot token, password, OAuth token or recovery codes.

CharmBot may ask you to verify control of the Discord account or management access to the server before fulfilling a request. Only provide the minimum information needed for verification.

Messages, captions, logs or transcript files already posted in Discord are controlled by the destination server and Discord. A server administrator must delete those messages or channels in Discord.

Deleted records can remain in access-restricted backups until the backup expires through its retention schedule. Backups are used only for recovery and are not used to restore an individual deleted record into the live service.