Help center

Answers for every part of your CharmBot community.

Find setup guidance for safety, community tools, Twitch, updates, music, accessibility and Minecraft.

Get started with CharmBot

Moderation and community

Configure safety tools, logs, welcome messages, roles, leveling, birthdays, tickets, polls and more for one Discord server.

Explore community features

Twitch, YouTube and updates

Set up Twitch live announcements, YouTube and podcast feeds, RSS, game updates, free games and social sources for the right channel.

View media and alert features

Music and voice accessibility

Manage listening queues and playlists, or set up consent-first transcription and text to speech for voice channels.

See music and accessibility

Connect Minecraft

Install the connector, create a short-lived pairing code in Discord, then link a Minecraft server with one command.

Minecraft setup guide

Frequently asked questions

Quick answers, without the runaround.

How do I enable a CharmBot feature?

Open the dashboard, choose your Discord server, then open the feature from the sidebar. CharmBot keeps each server's channels, roles and settings separate.

How do I set up Twitch announcements?

Open Twitch Shoutouts in the server dashboard, choose the channel and configure the creators your server follows. CharmBot posts when a configured creator goes live.

Where do YouTube, RSS and game updates go?

Choose the relevant feed or update feature in the dashboard and select its destination channel. Each source is configured per Discord server, so communities do not share feeds.

Why can I not see a server or change a setting?

CharmBot only shows servers your signed-in Discord account can manage. Check that you selected the correct account and server, and that your Discord permissions still allow the change.

How do I connect a Minecraft server?

Use /minecraft link in Discord to create a short-lived code, then run /charmbot link CODE as a Minecraft operator. The Minecraft guide has the complete setup flow.

What should I include when I need support?

Tell us which feature you were using, what you expected and what happened. Include the Discord server only when relevant, and never share pairing codes, connector credentials or private tokens.

Still need a hand?

The Contact page explains the safe ways to request assistance, report a problem or share a feature idea for any CharmBot feature. Include the relevant Discord server and what you were trying to do, but never share pairing codes, connector credentials or private tokens.

Contact & support